Creating a positive experience for our hair replacement patients from Buffalo and Syracuse, NY, and beyond is a top priority at the Quatela Center for Hair Restoration. This page includes most of the information you’ll need as our patient, including a guidebook and forms you can fill out before your initial consultation.
Discover why men and women concerned about hair loss choose Dr. Quatela and Dr. Lee for hair replacement procedures in Rochester, New York. Request a consultation using our online form, or call our office at
(585) 244-0323 to schedule an appointment.
Preparing for your procedure includes following the preoperative instructions Dr. Quatela and Dr. Lee provide, completing the necessary forms and, if needed, arranging for financing.
First, please complete the Patient Demographic Sheet below and bring it with you to your initial consultation appointment, along with a photo ID and insurance card. Although hair restoration procedures are not covered by insurance, our office is required to have a copy on file in case of an emergency.
If you prefer, you can complete the new patient paperwork electronically prior to your appointment using the secure patient portal. This assists our office, as we have transitioned to using electronic medical records.
Also, please read the instructions you should follow both before and after the hair restoration surgery. If you have any questions regarding the instructions, please contact us.
Compassionate and dedicated to personalized patient care, Dr. Quatela is a board-certified facial plastic surgeon recognized worldwide for his expertise in facial rejuvenation. He established the Quatela Center for Plastic Surgery in Rochester, New York to provide excellence in aesthetic surgery.
Besides accepting cash, checks, and all major credit cards, we can also help arrange financing for through CareCredit® or Prosper Financing for your surgical procedure. Learn more about Prosper or contact our Patient Consultant for more information.
Heather Lee, M.D.
Board-Certified Facial Plastic Surgeon
A board-certified facial plastic surgeon and a board-certified otolaryngologist–head and neck surgeon, Dr. Lee is dedicated to improving the lives of adults and children by using her surgical talents. She specializes in procedures of the face and head including facelift, functional and cosmetic nose surgery, blepharoplasty, and injectable treatments.
Many of the individuals who choose the Quatela Center for Hair Restoration travel from outside the area to undergo hair transplant surgery. Our staff is committed to making your visit as convenient and comfortable as possible, and can help arrange transportation once you arrive in the Rochester area.
Additionally, our patients enjoy special rates when they choose to stay at certain nearby hotels:
Hyatt Regency — An upscale, newly renovated hotel overlooking the Genesee River located less than 10 minutes from our facility.
The Strathallan — The “Strath” is Rochester’s premier boutique hotel and is only a half-mile from our facility.
The Inn on Broadway — This boutique hotel features 25 unique rooms designed to make you feel at home. Tournedos Steakhouse offers fine dining. The hotel is less than 2 miles from our office.
We are committed to your privacy. To ensure your experience is comfortable, please use the private entrance and isolated waiting area, located near a side entrance to our facility.
Your Destination for Hair Restoration
The Quatela Center for Hair Restoration is a leading name in hair restoration across upstate New York. Men and women frequently travel from outside the area—even internationally—to enjoy our refined expertise in creating natural-looking hair transplant results.